About Southwest Airlines® Customer Connect

Welcome to Southwest Airlines Customer Connect, a vibrant online research community built exclusively for our valued customers! We believe that our customers voice and experiences are essential in guiding us toward providing an enjoyable travel experience.

We value your insights and committed to creating a space where you can actively contribute to the growth and the enhancement of our airline and services. We're here to listen, learn, and engage with you to ensure that your journey with us is nothing short of exceptional.

What can you expect when you become a part of our community?

Knowledge Sharing: Share your expertise and insights on a wide range of topics related to air travel. Whether it's your travel hacks, destination recommendations, or feedback on our services, your knowledge matters.

Monthly Surveys: Your opinions shape the future of Southwest Airlines. Participate in our monthly surveys to let us know what's important to you, and how we can serve you better.

Quick Polls & Online Discussions: Participate in quick polls for instant results and discover how your fellow members have responded! Engage in dynamic conversations with fellow travellers, exchanging ideas, stories, and tips. Connect with a community that shares your passion for exploring the world.

By being a part of our community, you're helping us shape the future of airline travel, making it more comfortable, convenient, and enjoyable.

If you would like to learn more, please take a look at our FAQS or Contact Us